Privacy Policy
Last updated: April 2026
Introduction
Secret Garden Tearooms (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect any personal information you provide when using our website:
👉 https://www.witleytearooms.co.uk
This policy applies to information collected through our website and related communications.
Who We Are
Business name: Secret Garden Tearooms
Address:
Worcester Road, Great Witley,
Worcester, WR6 6JT, United Kingdom [witleytearooms.co.uk]
Email: rebecca@witleytearooms.co.uk
Telephone: 01299 896 016
What Information We Collect
We may collect and process the following information:
Your name
Your email address
Any message or enquiry you submit via our contact forms
Technical information such as IP address, browser type, and pages visited
Cookie data (see Cookies section below)
How We Use Your Information
We use the information we collect to:
Respond to enquiries and messages sent via our website
Provide information about our tearooms, events, or services when requested
Improve our website functionality and user experience
Monitor website traffic and usage patterns
We do not sell, rent, or trade your personal data to third parties.
Lawful Basis for Processing
We process your personal data under the following lawful bases:
Consent – where you have contacted us directly
Legitimate interests – to respond to enquiries and improve our services
Legal obligation – where applicable under UK law
Cookies
Our website uses cookies to help improve your experience. Cookies are small files stored on your device that help us understand how people use our website.
We use cookies to:
Analyse website traffic.
Improve website performance and usability.
You can choose to accept or decline cookies through your browser settings.
Continued use of our website will be taken as consent to our cookie use. [witleytearooms.co.uk]
Data Storage and Security
We are committed to ensuring that your information is secure. We use appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.
Data submitted via our website is only accessed by authorised persons.
How Long We Keep Your Data
We retain personal data only for as long as necessary to:
Respond to enquiries
Meet legal or regulatory requirements
You may request deletion of your data at any time (see “Your Rights” below).
Your Data Protection Rights
Under UK data protection law, you have the right to:
Request access to the personal data we hold about you
Request correction of inaccurate data
Request deletion of your personal data
Object to or restrict how we process your data
Withdraw consent at any time
To exercise any of these rights, please contact us using the details above.
Third‑Party Services
Our website may link to third‑party websites (such as social media platforms). We are not responsible for the privacy practices of those sites, and we encourage you to review their privacy policies separately.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “last updated” date will be revised accordingly.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Email: rebecca@witleytearooms.co.uk
Telephone: 01299 896 016
FROM OUR VISITOR’S BOOK